Menü überspringen

Privacy policy

for www.openasapp.com

1.

General

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and in accordance with this privacy policy. With the following provisions, we inform you about the type, scope and purpose of the collection, use and processing of your personal data by Cloud Value Equity GmbH. If you accept these privacy policy, you agree to the processing of personal data as set forth below:

2.

Responsible Entity

The responsible entity within the meaning of the GDPR is:

Open as App GmbH
Bürgermeister-Kiener-Str. 30
D-82275 Emmering

T: +49 8141 52849-10
E: info@openasapp.com

You can contact our data protection officer as follows:
https://www.dsextern.de/anfragen

DS EXTERN GmbH
Graduate of Commerce Marc Althaus
Frapanweg 22, D-22589 Hamburg/Germany

3.

Accessing the Website and using the Software Services

For technical reasons, the following data, which your Internet browser transmits to us or to our provider, is recorded when you access our website or use our software services (so-called server log files):

  • Browser type and version
  • Operating system
  • Website from which you visit us (referrer URL)
  • Website you are visiting
  • Date and time of your access
  • Your Internet Protocol (IP) address

This anonymous data is stored separately from any personal data you may have provided and thus does not allow any conclusions about a specific person. The data is used to ensure a smooth connection to our website and to ensure a comfortable use of www.openasapp.com.

This data processing is performed in accordance with (Art. 28 DSGVO). Our software services are hosted and made available in the Azure Cloud Western Europe. In doing so, data is hosted and availability and usage data is collected. We use the European provider MailJet SAS to send system messages by email (email address). To improve the user experience and for error monitoring, we use Sentry and AppCues, which process data that can be used to identify the user, e.g. an IP address or app ID. For easy access to content within the software services, we use Branch.io to provide deep links that may also be linked to a user ID. Branch.io uses various features to recognize your device so that it can display the content intended for you after you have installed the app. An “opt-out” for this so-called fingerprinting is possible via the following page: https://branch.app.link/optout.

The legal basis for the data processing is Art. 6 (1) sentence 1 f) GDPR. Our legitimate interest arises from the data collection purposes listed above.

You can also use data that you provide to other cloud providers – Google OAuth/Google Sheets/Google Drive/OneDrive/Dropbox – to create the app. Interaction with these third-party providers only takes place with explicit consent, Art. 6 (1) 1 lit. a) GDPR.

4.

Registration or Request for Contact

When you contact us through the contact form provided on our website, we collect the following personal data to process your request:

4.1.

Use of Contact Form:

  • Company
  • Title
  • First name, last name
  • E-mail address
  • Telephone number; fax number (optional)
  • Address (optional)

Data processing when using the contact form is carried out to process your enquiries from existing contractual relationships or in the run-up to the conclusion of a contract (Art. 6 para. 1 lit. b) GDPR. In addition, we store the collected data to protect our legitimate interests (Art. 6 para. 1 lit. f) GDPR) in the context of maintaining existing and initiating new customer relationships.

4.2.

Customer Registrations:

  • Company
  • Title
  • First name, last name
  • E-mail address
  • Telephone number; fax number (optional)
  • Full billing address (street, postcode, town/city)

Data processing when ordering software services at www.openasapp.com is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR on the basis of your voluntarily granted consent or to fulfill our legal obligations to fulfill the contract (Art. 6 para. 1 lit. c) GDPR).

5.

Customer Support

In order to process your support requests, we collect, store and process the following data:

  • Company
  • Title
  • First name, last name
  • Email address
  • Telephone number
  • Content of the support request

Your IP address, email address and your request are processed with Zendesk. You actively enter the email address when creating a ticket in the help section. The technical provision of the support is done via Readme.io. If you leave comments there, your email address may be passed on to Readme.io. We store this data as long as your account exists.

Data processing for the provision of support services is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a) DS-GVO on the basis of your voluntarily granted consent or to fulfill our legal obligations to fulfill the contract (Art. 6 Para. 1 lit. c) DS-GVO).

6.

SSL encryption

Our site uses SSL encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

7.

Newsletter and Marketing-Information

If you have given your express consent in accordance with Art. 6 (1) sentence 1 a GDPR, we will use your e-mail address to regularly send you our newsletter or other marketing information. To receive the newsletter, we store

  • title (Mr/Mrs/Ms)
  • first name, last name
  • e-mail address

Your registration will be verified using a double opt-in procedure. We also document the registration data in order to be able to track the registration/confirmation or deregistration if necessary. You can unsubscribe at any time, for example via a link at the end of each newsletter.

We use the user profile data and the use of the account or your role in the account to design information according to your needs and interests.

We use third-party systems to process all of the above data. With HubSpot, we improve our services, provide advertising content and automate information processes. With the Calendly service, you can make appointments with us directly. We use Microsoft Dynamics 365 to manage our sales and customer data. We use Stripe and Quaderno as a payment service for credit card processing, where contact and financial data are processed. Wista is used to provide videos in our services and marketing information. When a movie is accessed, an IP address is transmitted.

8.

Cookies and use of website tracking and analysis tools

We use so-called “cookies” on our site to recognize multiple use of our offer by the same user/internet connection owner. Cookies are small text files that your Internet browser stores on your computer. They serve to make our Internet presence and our offers more user-friendly, more effective and safer. The use of cookies is based on your explicit consent, Art. 6 para. 1 lit. a) GDPR.

You can configure the cookie settings yourself. By default, all cookies are disabled when you first visit our website. You can then either agree to all cookies, select or deselect specific cookies, or reject all cookies. Tracking will only become active once a selection has been made. We distinguish between (i) cookies necessary for the function (“function”), e.g. to simplify dialogues on a subsequent visit, (ii) analytical cookies (“measurement”) e.g. to compile statistics on the use of this website and (iii) advertising cookies (“marketing”) to offer you interest-based advertising and content. Details of how the cookies work are described below.

We use the Consent Management Platform (CMP) usercentrics, a service of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, to manage your cookie settings. Through usercentrics, your consent to the storage of certain cookies on your device is obtained and documented. When you access www.cloud-value.com, a connection is established to the servers of usercentrics in order to obtain your consent to the use of cookies. In doing so, usercentrics stores a cookie in your browser in order to be able to personally assign the consent given or its revocation to you. The use of usercentrics is based on Art. 6 para. 1 p. 1 lit. c) GDPR to obtain the legally required consent for the use of cookies.

9.

Use of social media plugins

We use social plug-ins from the following social networks on our website:

  • Facebook, betrieben von der Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“)
  • X, betrieben von der X Corp. 865 FM 1209, Building 2, Bastrop, TX 78602, USA („X“)
  • LinkedIn, betrieben von der LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA („LinkedIn“).
  • Instagram, betrieben von der Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“)

When you visit a website that contains such a plug-in, your browser establishes a direct connection with the servers of the respective social network. Through this integration, the social network receives data about which website you have accessed, even if you do not have a user profile or are not currently logged in. If you have an account and are logged in, the operator of the social network can assign the visit to your social media account. If you interact with the plugins, the corresponding information is transmitted to the social network and stored there. Your IP address is stored in a shortened form. The determined data is transmitted by your browser directly to a server of the social network and stored there. For operators of social networks based in the USA, a transmission of your personal data to the USA takes place.

The social plugins allow you to share content from the websites on social networks.

We use social plugins if you have consented to this. We obtain your consent when you call up our websites via the cookie banner, Art. 6 para. 1 lit. a) GDPR.

You can prevent the collection and processing of data by the social networks by selecting the appropriate setting in your browser.

If you do not want the social networks to directly assign the data collected via our websites to your user profile, you must log out before visiting our websites. You can find more information in the data protection notices of the social networks at

10.

Data subject rights

You have the right:

  • in accordance with Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it was not collected by us, as well as the existence of automated decision-making, including profiling and, if applicable, meaningful information about its details;
  • in accordance with Art. 16 GDPR to demand the correction of inaccurate or incomplete personal data stored by us without delay;
  • pursuant to Art. 17 GDPR to request the deletion of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
  • to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR, insofar as the correctness of the data is disputed by you, the processing is unlawful, but you object to its deletion and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
  • to revoke your consent at any time in accordance with Art. 7 para. 3 GDPR. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future and
  • complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.
11.

Right of objection

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular situation. If you wish to make use of your right of revocation or objection, it is sufficient to send an e-mail to info@openasapp.com

12.

Change of this privacy policy

Due to the further development of our website and our services or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current privacy policy at any time on the website at https://openasapp.com/data-protection-statement/ .